Frequently Asked Questions

Hearing Loop Questions

A hearing loop is a sound system that allows people with cochlear implants or hearing aids with telecoils to hear clear audio straight from the source. Visit our What is a hearing loop page for more info.

Hearing aids and cochlear implants amplify ALL sound to the user; not just the sound you want to hear. This makes it very difficult to understand what is actually being said when in a room with a lot of additional noise, echoing, and reverberation when using speakers, microphones, etc. The hearing loop takes the audio straight from the source, and delivers ONLY that audio to the user. Hear the difference by watching our demonstration video.

Yes! Hearing loops come with portable receivers and headsets for those who do not have telecoil-equipped hearing aids. You will still benefit by the reduced background noise with less sound distortion. Speech clarity will allow less listening fatigue on the user.

Not necessarily. When the loop is installed correctly (meeting international standards IEC 60118-4) this will be avoided. Interference-free installation is nearly always possible if done correctly and adhering to standards. Visit our About Us page to learn about our certifications.

Other things that may disrupt the hearing loop are old (non-flat) computer monitors, old fluorescent lighting, old dimmer switches, transformers, and motors.

Installation Questions

Loops systems vary in cost, depending on the size and construction of
the room. Small installations may cost $2500-$4500. Typical
installations cost for larger venues such as auditoriums, senior
centers, churches, etc. are $5000 -$35,000. A large performing art
center may cost $100,000 – $150,000. Contact us for your free estimate.

Yes, with professional design that controls sound spillover.

Yes! In fact, the New York City Transit Authority, for example, has installed hearing loops at 488 subway information booths. All the listener needs to do is switch the hearing aid or cochlear implant to the telecoil mode.

Depends on the size of the looped area and the type of loop being installed. Smaller areas may be able to be completed in a day, while larger areas may take several days.

Most hearing loops cannot be seen. Depending on the venue the hearing loop can be installed on the floor under the floor covering or in the ceiling.

Like any technology, systems require periodic checking. If properly installed and checked, hearing loops require little or no maintenance to work reliably. The listener also needs to periodically check that the t-coil function on the hearing aid or cochlear implant is operating efficiently and programmed according to user needs.

Hearing loops can be installed anywhere, indoors or outdoors.

Southern Star Technology Questions

We install hearing loops to the entire state of Texas, and are even open to traveling to states surrounding the state of Texas. Contact us for more information.

Yes! In fact, we handle the complete design, installation, servicing, and ordering of the hearing loop.

Yes! We offer a free estimate that requires no commitment to anyone interested. Just contact us and we can get started!

Contact us now for your free estimate

Have a question? Give us a call at (214) 614-8388